Using Patient Navigators to Improve the Patient Experience (Medi-Cal)

In this course, we will discuss how to utilize patient navigators, ways to support a patient navigation program, and how patient navigators improve the patient experience.

• Name the role and typical responsibilities of a patient navigator
• Identify key drivers of a patient navigation program
• Learn various strategies for measuring and improving patient experience and satisfaction with navigation programs

Additional Information

Advance Preparation: None

Prerequisites: None

Program level: Basic

Delivery Method: Self-study

CPE Field of Study: Specialized Knowledge

Registration:

To register in this course, please use the Register button. If you have already registered in the course, you can open it using the Launch button.

Refunds and Concerns:

For information regarding refunds, concerns, and/or program cancellation policies, please email us at healthcare.support@clarivate.com.