Service Authorization Basics (Medi-Cal)
Service authorization is the process of obtaining confirmation from a patient’s insurance payer that the patient is eligible to receive their intended services or procedures. Neglecting to obtain pre-authorization for services can lead to denials, which negatively affect a provider’s revenue cycle. In this course, we explore the process of service authorization, best practices for confirming service authorization, and the effects of failing to obtain pre-authorization.
- Define service authorization and discuss its importance
Refunds and Concerns: