Root Cause Analysis to Drive Improvement (Medi-Cal)

In this course, we’ll learn what root cause analysis (RCA) is, why it is important, and the goals that managers and leaders hope to achieve by utilizing it. We’ll review the steps for conducting an RCA and the various tools that can be used in its implementation.

• Recognize the goals of a root cause analysis (RCA)
• Identify the steps for conducting an RCA
• Describe tools available to support the RCA process

Additional Information

Advance Preparation: None

Prerequisites: None

Program level: Basic

Delivery Method: Self-study

CPE Field of Study: Business Management and Organization

Registration:

To register in this course, please use the Register button. If you have already registered in the course, you can open it using the Launch button.

Refunds and Concerns:

For information regarding refunds, concerns, and/or program cancellation policies, please email us at healthcare.support@clarivate.com.