Maximizing Financial Counseling (Medi-Cal)

As a result of rising self-pay balances, outsourcing aged self-pay receivables continues to be an important strategy for healthcare organizations. Outsourcing also allows business office staff members to focus more attention on follow-up activities with other patients and/or payers. This course covers how to get the most out of collection agencies.

  • Identify best practices of financial counseling
  • Describe different financial assistance program categories 
  • Incorporate strategies for conducting successful financial counseling programs
  • Discuss implementation barriers and enablers

Additional Information

Advance Preparation: None

Prerequisites: None

Program level: Basic

Delivery Method: Self-study

CPE Field of Study: Specialized Knowledge


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Refunds and Concerns:

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