Managing Uncollectible Accounts (Medicaid)

An uncollectible account is a patient account that a healthcare provider has determined is not collectible. Many organizations monitor uncollectible accounts as a measure of financial performance. This course covers methods for minimizing bad debt as well as methods for addressing uncollectible accounts.

• Name benefits of monitoring and managing uncollectible accounts
• Identify methods for calculating the impact of uncollectible accounts
• Name considerations organizations should make before sending an account to an outside agency, and potential consequences
• Identify criteria a Medicare account must meet before it qualifies as bad debt
• Choose best practices for processing Medicare bad debt

Additional Information
Advance Preparation: None
Prerequisites: None
Program level: Basic
Delivery Method: Self-study
CPE Field of Study: Specialized Knowledge

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