Increasing Patient and Family Engagement (Medicaid)

In this course, we will discuss the various strategies organizations should implement to increase patient and family engagement and feedback before, during, and after care.


  • Identify ways healthcare organizations can connect with communities through patient and family advisory councils
  • Connect with and update patients through online platforms and social media
  • Create social media guidelines for an organization and its staff
  • Understand how volunteers can assist in improving healthcare processes


Additional Information

Advance Preparation: None

Prerequisites: None

Program level: Basic

Delivery Method: Self-study

CPE Field of Study: Specialized Knowledge


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Refunds and Concerns:

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