Driving HCAHPS Score Improvement: Patient Care Experience (Medi-Cal)

In this course, we will take a look at some strategies that focus on the patient experience and improving HCAHPS scores.

 

  • Identify methods to improve communication between hospital staff and patients
  • Create strategies that improve the management of patient care and the patient experience
  • Describe how healthcare organizations can improve the overall environment of their facilities

 

Additional Information

Advance Preparation: None

Prerequisites: None

Program level: Basic

Delivery Method: Self-study

CPE Field of Study: Specialized Knowledge

Registration:

To register in this course, please use the Register button. If you have already registered in the course, you can open it using the Launch button.

Refunds and Concerns:

For information regarding refunds, concerns, and/or program cancellation policies, please email us at healthcare.support@clarivate.com.

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