Driving HCAHPS Score Improvement: Patient Care Experience (Medi-Cal)

In this course, we will take a look at some strategies that focus on the patient experience and improving HCAHPS scores.

• Identify methods to improve communication between hospital staff and patients
• Create strategies that improve the management of patient care and the patient experience
• Describe how healthcare organizations can improve the overall environment of their facilities

Additional Information

Advance Preparation: None

Prerequisites: None

Program level: Basic

Delivery Method: Self-study

CPE Field of Study: Specialized Knowledge

Registration:

To register in this course, please use the Register button. If you have already registered in the course, you can open it using the Launch button.

Refunds and Concerns:

For information regarding refunds, concerns, and/or program cancellation policies, please email us at healthcare.support@clarivate.com.