Critical Conversations (Medicaid)
In this course, we’ll learn about when, why, and how leaders should have critical conversations with their staff members. We’ll examine the characteristics of three types of critical conversations, as well as how to circumvent common conversational issues and obstacles.
- Describe best practices for critical conversations
- Identify the characteristics of three types of critical conversations
- Describe how to avoid common conversational obstacles
Additional Information
Advance Preparation: None
Prerequisites: None
Program level: Basic
Delivery Method: Self-study
CPE Field of Study: Business Management and Organization
Registration:
To register in this course, please use the Register button. If you have already registered in the course, you can open it using the Launch button.
Refunds and Concerns:
For information regarding refunds, concerns, and/or program cancellation policies, please email us at healthcare.support@clarivate.com.
