Certified Application Counselor Overview (Medi-Cal)

Certified Application Counselors, or CACs, help to provide consumers with accurate and complete information to help connect individuals with health insurance coverage as part of the Affordable Care Act. This course reviews the role of a CAC, the training that an individual must complete to become a CAC, and the process CACs use to assist individuals.

  • Describe the role of a Certified Application Counselor (CAC) 
  • Outline the application process and ways to assess client needs
  • Support clients through enrollment, appeals, and annual redetermination processes

Additional Information

Advance Preparation: None

Prerequisites: None

Program level: Basic

Delivery Method: Self-study

CPE Field of Study: Specialized Knowledge


To register in this course, please use the Register button. If you have already registered in the course, you can open it using the Launch button.

Refunds and Concerns:

For information regarding refunds, concerns, and/or program cancellation policies, please email us at healthcare.support@clarivate.com.