Appointment Confirmation (Medi-Cal)

In this course, we’ll look at the importance of appointment confirmation, the tools available to healthcare organizations, and Health Insurance Portability and Accountability Act (HIPAA) requirements.

  • Name the goals of appointment confirmation
  • Identify methods for reminding patients about appointments
  • Identify HIPAA-compliant communication practices

Additional Information

Advance Preparation: None

Prerequisites: None

Program level: Basic

Delivery Method: Self-study

CPE Field of Study: Specialized Knowledge


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